01543 428078
or send us an enquiry

What we do

Confidential Transcription Service

Midlands Transcription Services provide a digital audio transcription service for small businesses, larger organisations and individuals such as the NHS, solicitors, surveyors, universities, market research companies, charities & students. Digital audio transcription can be provided for interviews, Skype conferences, seminars, focus group meetings, police interviews, disciplinary hearings, student interviews and much more.

Midlands Transcription services provide a high standard audio transcription service, ensuring all your requirements are adhered to. Work is delivered accurately after being proof read at least twice. Confidentiality is of extreme importance and all data is protected by the Data Protection Act.

Audio transcription is charged by the minute and not by the hour. This means you know exactly how much each dictation will cost, regardless of how long it takes to type. Your transcripts will be completed and returned back to you within 2 - 7 working days of receipt, sooner if it can be accommodated for. This will vary depending on the size, quantity and quality of the audio.

A confidential typing service

Working for various professionals, the ability to operate in a discreet manner is of crucial importance. Businesses and individuals trust me with their work, therefore issues such as confidentiality are of extreme importance.

I am more than happy to enter into a confidentiality agreement with any new client.

You can save money

This service aims to deliver an efficient and professional transcription service, supporting the needs of your business in transcribing your digital recordings when you need it. Our Testimonial page speaks for itself.

Do any of the below comments apply to you?

  • We only need a typist for a few hours a day, week or month.
  • We want to avoid the cost of full, part-time staff or temporary staff.
  • We need some cost-effective support with our typing jobs.
  • We need a reliable typist who can be flexible.
  • We need support with typing tasks so we can get back to running our business.

Outsourcing your typing gives you flexibility and will free up your time allowing you to get on with other tasks.

Having a highly trained and experienced typist on hand when you need one is a huge benefit to your business. You will not have expenses such as:-

  • Sick leave
  • Holidays
  • Pension
  • Temping agency fees
  • Computer equipment
  • Computer maintenance
  • National Insurance
  • Office overheads
  • Idle time

How to send your files.

The best method of uploading your audio files is directly through the easy file uploader. Midlands Transcription Services have introduced extra security to the quotation form giving you peace of mind that your files are in safe hands – your sensitive audio files will always remain private, using the same level of SSL security as many large online retailers to keep your personal details and files safe when you send them to us via the website. Please telephone Lesley with your preferred password if you require your transcript to be password protected.

Your files are encrypted and sent directly to a Secure Server. After this, they can only be accessed directly from a secure administration area for a limited time. Your files will be permanently deleted once finished with.

Discs can be posted or sent by courier. Small audio files can be emailed, some clients use this method when they  just want a handful of letters or emails typed up.

All work is done in-house and not outsourced anywhere else.

Many transcription services outsource their work to ‘cheap’ backend company providers, often without client awareness or consent. This practice brings great risk to both confidentiality and quality, and therefore outsourcing transcription work in this manner is totally unacceptable to this business. I guarantee that NO work is outsourced overseas.

Do you have any questions?

Anyone with typing requirements can use these services.  You can contact Lesley any time for a FREE no obligation quote or to discuss your requirements.

 

 

 

 

 

For more information or to discuss your specific requirements, call us on 01543 428078 or send us an enquiry.