What our customers say

We pride ourselves on excellent customer service. Find out what our customers say about us.

Lesley has been transcribing our Board Meeting minutes from our team meeting video recordings for a couple of years now.   Uploading files is easy via her website and she provides a prompt, reliable and accurate transcription service which saves us lots of time and is great value for money.    Her work is second to none and we would definitely recommend Midlands Transcription Services to anyone.

Dawn Castledine – Rewards4Racing

Having used Midlands Transcription Services on a number of occasions we’ve found they always produce the finest, fastest work at a great price.  We know that confidentiality is taken very seriously so we get peace of mind every time.  Wouldn’t hesitate in recommending.

Glenn  Mannion – Heart of England Foundation Trust

I found this company online as my secretary was on annual leave and I had no cover. Lesley has been professional and friendly and a pleasure to deal with. The lengthy reports that she has typed for me have been very accurate with no mistakes or typos. Definitely a five star rating! Keep up the good work!

Dawn Williams – Eos Surveyors Ltd

I just wanted to say how impressed I was with speed in which you managed to transcribe the video for me, you really have saved me a huge amount of time and given me all the case studies and quotes that I need for my fundraising applications.

I have already passed your details onto a friend who has a communications company who are always looking for these types of services.

How refreshing to have such fantastic customer service – thank you!

Donna – Brain Tumour Support

Lesley has been a lifeline during my EdD studies. Her transcription services have been very professional even when the sound quality of audio files has been poor and she has helped me to meet pressing deadlines with an excellent return rate on uploaded audio files. I would recommend Lesley’s transcription services to anyone and feel assured of their receipt of consistent high quality work

Valerie Daniel – Headteacher and EdD Student

I’ve greatly appreciated the support Lesley has provided me and my colleagues over the years with transcription and digital dictation work. Great service and turnaround times. Highly recommended. Thanks Lesley

Rob Andrews – Commercial Solicitor & Mediator

I found Lesley through LinkedIn.

I am really pleased with the service I have received so far. The quality of the transcripts have been excellent and good value for money. I am writing an autobiography and I send Lesley lots of small recordings at any given time, to which she always acknowledges receipt of straight away.

Despite the large volume of audio files to transcribe (which can be somewhat jumbled at times and of a sensitive nature), the service provided has always been reliable, with a good level of communication maintained at all times.

I am glad I decided to connect with Lesley and I highly recommend her services.

Elizabeth H – Author

Many thanks for a job well done – thank you.
Once again, many thanks for expediting so quickly and efficiently.

D Rowlson – Company Secretary – Hyspec Coatings Limited

Lesley at Midland Transcription Services has been an absolute pleasure to work with. The work I instructed her on was completed with commendable efficiency and I have no hesitation in recommending this company’s services.

Mr Llewelyn Stott – Solicitor – Birmingham

Midlands Transcription Services was engaged by us on a casual basis to provide transcription services.  Lesley transcribed face to face and telephone interview recordings. The interviews were for a government department and so were of a sensitive nature. Lesley signed a confidentiality agreement prior to the commencement of work & carried out the transcription in a professional & efficient manner and was always quick to turn the work around and provide transcription documents.

Kathryn Smith – Operations Director – Databuild

We worked with Lesley at Midlands Transcription Services to transcribe several oral histories we were undertaking as part of a heritage project. She was extremely efficient, often turning around her work before the deadlines we agreed, and the quality of work was brilliant. She was a pleasure to work with.

Katy Wade – Sampad, Birmingham

Lesley at Midlands Transcription Service was a delight to deal with: efficient, friendly and she did a great job with a very fast turnaround. I recommend her wholeheartedly.

Andrea Miller – PhD Student – Moseley

The work I instructed Midlands Transcription Services to carry out was both first class and professional, and Lesley provided great communication throughout the process. I would also add that they provide a very quick turnaround of work, and are a pleasure to do business with.

Mr Adams – Psychologist – Staffordshire

I was delighted with the speed, quality and efficiency of Midland’s Transcription Services

Richard Bloomfield F.C.A – Group Finance Director of Don-Bur (Bodies & Trailers) Ltd

Wow!  Now that’s what I call a service! A prompt and wonderful service and I wont be using anyone else.

Mr A Sheppard – Acocks Green

Happy to recommend.

Paul Mellor – Chartered Surveyor – Valuer – Johnson Fellows Chartered Surveyors

Your efficiency and service is fantastic!  I would definitely recommend you to other businesses.

Mr A Murria – Solicitor – Birmingham

I thought that Lesley responded very well to my request, she was clear about how long it would take to process the formatting of my assignment, the turnaround time was met and the formatting brief she adhered to.

Gaynor Grozier – Acupuncturist – Heath Hayes

We approached Lesley to assist in providing an urgent transcription service. She provided an excellent service which was accurate and efficient. Will be using her again!

Neil Burridge – chartered Surveyor – Raeburn Consulting & Radius Consulting

Having contacted a number of companies, Lesley agreed to transcribe my interviews for me at very short notice after another company let me down.  I was extremely pleased with the results and they were completed well within time. I would definitely recommend this company.

Brian Taylor – PhD Student – Wolverhampton University 

Super work! Super turnaround! Super service! Super price! A joy to work with.

S Mathews – Solicitor – Shrewsbury

A colleague of mine introduced me to Lesley at Midlands Transcription Services. Having never outsourced our typing before we were a bit sceptical. However having used this service it has been a huge help during our busy periods and when staff take their holidays. We have not been disappointed and would certainly recommend.

P Williams – Solicitor – Bridgnorth

We use Midlands Transcription Services on a regular basis. We no longer have to worry about being short staffed. With Lesley’s experience of transcribing all types of surveyor’s reports, our office manager just uploads our dictation to their website and the finished reports are always emailed back to us within 48 hours.

P.M – Chartered Surveyors – Birmingham

Thank you Lesley for all your help with my interview studies and getting them back to me very quickly.

N Alfhad – PhD Student- Birmingham

Thanks Lesley. Brilliant service!

Lacy – Greenway UK



For more information or to discuss your specific requirements, call us on 01543 428078 or send us an enquiry.

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