We are often requested to transcribe recorded meetings of a highly confidential and sensitive nature, including fraud investigations, under caution police interviews and workplace disciplinaries.
We have a vast amount of experience transcribing interviews which are of a highly confidential and sensitive nature. Our main priority is to provide an accurate, efficient and confidential transcription service suited to your needs.
Additionally, as we have no fixed contracts we are an extremely cost-effective service meaning you can save time and money. Whether you need a specific transcription turned around in one to two days, or a series of transcriptions over a period of time – we can certainly do that for you.
Some of the projects we have worked on include workplace disciplinaries (unacceptable or improper behaviour), legal matters (police under caution interviews), fraud investigations (gaining money through deception) and government under caution interviews (failing a food hygiene health & safety inspection).
Workplace Disciplinaries
Midlands Transcription Services has been instructed on many occasions to produce transcripts of disciplinaries within the workplace, whether this be for a small company or larger organisations. These interviews are a formal way for an employer to deal with an employee’s misconduct.
By having a disciplinary hearing transcribed using verbatim, you will have a full account of what has been said, including all the swear words, threats towards the interviewer, and anything else that might come in useful if matters are taken further. Because of the sensitive nature of a disciplinary hearing, it can be hard for all parties involved to stay focused and on track, therefore keeping notes on what is said is not easy, particularly when there are several people all talking at once. Making an audio recording of the meeting enables you to have everything transcribed in detail.
Under Caution Police Interviews
When interviews are being used for legal investigations, we have to provide a complete transcript of every spoken word. We are committed to extract and transcribe sensitive material that needs to be completely verbatim for legal purposes. The transcripts are often read out in court, therefore concentration is key in order to pick up every spoken word, sigh, cough, mutter etc.
Barristers & Solicitors
Having provided typing support for many legal firms, we are able to transcribe legal documents such as Wills, Leases, Witness Statements, Attendance Notes, Memorandums, plus general correspondence including letters & emails. This service helps to free up time for their support staff to concentrate on the administration duties that can only be done in-house.
Fraud Investigation Interviews
One of the most important ways that transcription can help a fraud case, is by actually recording the interviews when people are accused. Multiple interviews are usually conducted, and these help the investigating officer find out whether the facts that are being told, do or do not match up. After all, it really is hard for many people to tell the same story twice, especially when they are not telling the truth in the first place, confusing even for trained investigators to find out the true facts.
Data Protection
Any information or knowledge that is gained in the process of typing your work will not be disclosed to anybody else unless required by law. We are happy to sign any specific confidentiality or non-disclosure agreement that you require. Midlands Transcription Services have voluntarily registered with the ICO and fully comply with the Data Protection Act. Under no circumstances is any personal data stored or passed onto third parties.
Uploading Your Files
This file upload facility is convenient and simple to use and ensures your files are uploaded securely. Your sensitive audio files will always remain private as this business uses the same level of SSL security as many large online retailers, keeping your personal details and files safe when you send them via the website. Your files can only be accessed directly from a secure administration area for a limited time. Your files will then be permanently deleted.
Please contact Lesley if you would like to discuss your requirements in further detail.
For more information or to discuss your specific requirements, call us on 01543 428078 or send us an enquiry.
