Our sectors

NHS & Medical Services

Outsourcing medical transcription is both cost effective and flexible.  We specialise in transcribing highly confidential in-house meetings between hospital staff and patient’s families, as well as providing transcripts for coroner’s inquests, both where multiple speakers are present.

Midlands Transcription Services provides medical transcription for hospitals in and around the West Midlands which is both cost effective and flexible. We have lots of experience transcribing highly confidential in-house meetings between hospital staff and patient’s families as well as providing transcripts for Coroner’s Inquests, both where multiple speakers are present.

Listed below are the types of transcripts we can provide: –

  • Medical Correspondence
  • Family & Patient Complaint Resolution Meetings
  • Expert Witness Transcription
  • Expert Panel Meetings
  • Medical Reports
  • Psychiatric Evaluations
  • Dissertations
  • Interview and Research
  • Working Group Meetings

If there is a project you are looking to have transcribed which is not on the list above, you can give Lesley a call to discuss your requirements, or easier still, just fill out the ‘contact us’ form with your enquiry and we will get back to you.

The benefits of outsourcing

In the current economic climate with cutbacks across the NHS, it is imperative for hospitals to make the most of the staff they have on site, performing administrative tasks in a cost effective manner. By outsourcing some of the work, this allows office staff to focus more on higher valuable work within the practice.

Additionally, as we have no fixed contracts we are an extremely cost-effective service meaning you can save time and money. Whether you need a specific transcription turned around in one to two days, or a series of transcriptions over a  period of time – we can certainly do that for you.

Helping our clients on an ad hoc basis

Existing clients use this service either as a complete solution for their transcription needs, sending the entirety of their dictation to be transcribed, or as a backup during their peak times. For many years now, Midlands Transcription Services has been providing a first class, fast and accurate medical transcription service for existing NHS Trusts in Birmingham, Shrewsbury, Stoke-on-Trent, Telford, Walsall and Wolverhampton.

Confidentiality

Priority lies in providing an accurate and efficient typing service suited to your needs and in the medical industry, confidentiality is vital. You can rest assured that sensitive patient files and data are always kept confidential. Your information is kept on the system  for a period of seven days before it is deleted in its entirety. Any information or knowledge that is gained in the process of typing your work will not be disclosed to anybody unless required by law. I am happy to sign any specific confidentiality or non-disclosure agreement that you require.

Data Protection

Midlands Transcription Services have voluntarily registered with the ICO and fully comply with the Data Protection Act. Under no circumstances is any personal data stored or passed onto third parties.

Send us your files

Sending us your dictation is easy, just use the easy ‘upload button’, or email your dictation across, whichever suits you best. This file upload facility is convenient and simple to use and ensures your files are uploaded securely. Some of the accepted audio files include MP3, DS2, WMA, AMR and WAV.

Alternatively you can email us your audio files, send them by post on a USB memory stick, or use one of the file transfer services such as WeTransfer.  Accepted files include MP3, DS2, WMA, AMR and WAV for transcription that can be delivered in MS Word, html or pdf.

For more information or to discuss your specific requirements, call us on 01543 428078 or send us an enquiry.